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FAQ
Frequently asked questions
ORDERING
PAYMENT
SHIPPING
MORE
We value human connection and interaction.
Ordering can be done in a few easy steps:
1) Browse our menus and decide what you'd like to order
2) Use the "Order Now" form to automatically send your order
OR
3) Send us an email with your order HIGHVOLTAGEEXTRACTS@GMAIL.COM
When you order we may ask for the following information:
1) A valid ID that clearly shows you are over the age of 19. This is required for your first order only, after that we consider you "ID checked"
2) A first & last name for shipping purposes (you'll be required to sign for your package)
3) A shipping address
4) Your order
Please familiarize yourself with the minimum order requirements for each product before ordering.
No. We have recently added single 1g products to our menu. You can order and amount in singles for a bit of variety, or you can grab a 5 pack of 1 strain and save some money.
We answer all order requests in the order they are received.
We aim to answer your order request as quickly as possible but please remember real humans are responding to your order request.
Our business hours are:
-Monday to Friday from 8 AM to 5 PM Pacific Time
-Saturday & Sunday from 2 PM to 5 PM Pacific Time
During business hours we usually respond within 2 hours.
Once you receive your order confirmation email and invoice you can proceed with payment for your order.
We do not ship any orders until full payment is received.
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