FAQ

We value human connection and interaction.

Ordering can be done in a few easy steps:

1) Browse our menus and decide what you'd like to order

2) Use the "Order Now" form to automatically send your order

OR

3) Send us an email with your order HIGHVOLTAGEEXTRACTS@GMAIL.COM

When you order we may ask for the following information:

1) A valid ID that clearly shows you are over the age of 19. This is required for your first order only, after that we consider you "ID checked"

2) A first & last name for shipping purposes (you'll be required to sign for your package)

3) A shipping address

4) Your order

Please familiarize yourself with the minimum order requirements for each product before ordering.

Yes. We operate primarily as a wholesaler. We offer lower prices on our items for bulk ordering and so our products (live resin, sauce, live hash rosin, & cartridges have a minimum order quantity.

Live resin, sauce & live hash rosin are sold in increments of 7g per strain, with a minimum order of 14g (2 strains x 7 grams per strain).

Cartridges (Sauce & HTFSE) can be ordered in increments of 5 per strain with a minimum order requirements of 10 cartridges total (2 strains x 5 cart per strain).

We answer all order requests in the order they are received.

We aim to answer your order request as quickly as possible but please remember real humans are responding to your order request.

Our business hours are:

-Monday to Friday from 8 AM to 5 PM Pacific Time

-Saturday & Sunday from 2 PM to 5 PM Pacific Time

During business hours we usually respond within 2 hours.

Once you receive your order confirmation email and invoice you can proceed with payment for your order.

We do not ship any orders until full payment is received.